Landlords

  • Are you taking on new rentals to manage?

    To ensure the same high level of service and quality, we may only accept new properties if we have the capacity depending on the time of year. Please contact us to discuss our availability to manage your investment properties.

  • What is your management fee?

    Our management fee is 8% of gross monthly rents per unit.

  • What services are included?

    Our priority is to manage your investment properties, alleviate the stress and headaches, free up your time, and generate passive income on your real estate investments. We do that by offering the following services:

    • Investment property analysis and estimated rent values in the surrounding area in order to maximize your ROI.
    • We use various marketing strategies to promote properties and attract tenants. Those methods include online listings, open houses, social media marketing, professional photography, networking, and signage. 
    • Online Owner Portal which provides instant reporting, real-time dashboards, outstanding balances, profit and loss snapshots, and access to tenant requests, maintenance requests, and important messages.
    • Timely maintenance oversight supported by skilled contractors.
    • Reliable and attentive communication to promptly address your inquiries, concerns, and requests.
    • Regular property inspections to include drive-bys and thorough walkthroughs to ensure your property's upkeep.
    • Tenant questionnaires are sent between walkthrough inspections to gauge property condition so we can address any concerns promptly. 
    • Monthly owner statements.
    • Owner payments via ACH/direct deposit.
  • What is your setup fee?

    • We charge a one-time $300 setup fee, which includes professional photography to showcase your property.
    • Tenant-occupied properties will incur a one-time $50 setup fee. 
    • In the event the tenancy will be terminating within the first 90 days of signing our Owner Agreement, a $300 initial setup fee will apply.
  • Is there a turnover fee?

    We charge an $89 turnover fee for smooth transitions between tenants. In the event the initial setup fee was waived for your tenant-occupied property, there will be an additional one-time $150 charge for professional photography.

  • Where will my property be advertised?

    We list your investment properties on high traffic sites such as Zillow, Trulia, Hotpads, Dwellsy, and RentalSource. We will also market them here on our website, social media, and Craigslist, as needed to ensure occupancy and maximum return.

  • How often will I receive distributions and how are they done?

    Owner's distributions are disbursed by the 15th of the following month by ACH.

  • Do you screen the tenants you lease to?

    As part of our rental applications, we require background checks via TransUnion paid for by the tenant's application fee. This includes criminal history, eviction history, and a credit report to ensure we bring in the best tenants.

  • Will I have access to an Owner Portal to view payments?

    Yes, not only do our owners each have access to an online portal, so do our tenants. This makes things like maintenance requests, and owner statements so much easier and transparent between all parties.

  • How often will you check up on my property?

    During the initial lease term, we will conduct the following:

    • Month 3 - drive-by and tenant questionnaire will be sent
    • Month 6-  walkthrough inspection
    • Month 9 - drive-by and tenant questionnaire will be sent
    • Month 12 -  walkthrough inspection
    • Annual walkthroughs thereafter
  • How do you handle maintenance requests?

    We detemine and prioritze the maintenance issue based on its urgency to ensure critical and safety issues are addressed first. We expediently schedule repairs with local service contractors and keep the tenants and owners informed throughout the process. To ensure repairs were completed, we request a photo at completion from the contractor and follow-up with the tenant.

  • Can you help me sell my property or buy a new investment property?

    Yes! We are licensed real estate brokers in the State of Oregon with decades of experience, and are experts in helping investors buy and sell real estate. 

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